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PREMIER FOODS PLC

WEBSITE PRIVACY NOTICE

KEY SUMMARY

This website only collects data that you enter into the website for example to submit an enquiry.

We use cookies which collect information about the usage and performance of our website (this includes Google Analytics, to enable us to collect statistical data on (i) the number of visits to our website and website traffic and (ii) the number of competition form submissions. The information that the cookies collect is anonymous. We use this information to analyse usage of our website by visitors to improve its performance and to inform decisions about content, layout and operation of the website and our services or products.

For a full list of cookies that we use on this promotion website, please see Appendix 1 to this notice.

This notice explains what data we process, why, how it is legal and your rights.

ABOUT US AND THIS NOTICE

This website ("our site") is operated by a member of the Premier Foods group of companies, the ultimate holding company of which is Premier Foods plc (registered in England and Wales with company number 05160050 and registered address Premier House, Centrium Business Park, Griffiths Way, St. Albans, Hertfordshire, AL1 2RE, United Kingdom).

All references to 'our', 'us', 'we', 'company' or "Premier Foods" within this policy are deemed to refer to Premier Foods plc, its subsidiaries, affiliates and associates and we are a 'controller' for the purposes of the General Data Protection Regulation (EU) 2016/679 ("Data Protection Laws").

We take your privacy very seriously. We ask that you read this Privacy Notice carefully as it contains important information about our processing and your rights.

How to contact us

If you have any questions about this Privacy Notice, how we handle your personal data, or want to exercise any of your rights, please contact our Data Privacy Officer either:

By post: Premier House, Centrium Park, Griffiths Way, St Albans, AL1 2RE; or

By email: privacy@premierfoods.co.uk

Changes to the Privacy Notice

We may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

WHAT PERSONAL DATA DO WE COLLECT AND WHY?

Personal data provided by you

Visitors only
If you are just browsing our website we will require you to provide your date of birth to validate that you are eligible to access our website but we will not otherwise collect your personal data.
Competition entries
When submitting an entry into our competitions, you will be asked to provide certain personal data with your competition entry (such as your full name, date of birth, email address, residential address and phone number). We will also collect your IP address. We along with our service providers (please see below) will only collect, hold and process your personal data to the extent necessary to:
- administer the competition;
- to contact you if you are selected as a winner of a prize and, if you are the winner of a prize then, to send the prize to you (or where the prize is an event or a holiday, then to arrange booking of the prize on your behalf);
- to announce you as a winner of the prize, if we receive a request for a list of winners in accordance with our competition terms and conditions. We will use your title, surname and county of residence (where applicable) to announce you as the winner of the prize. If you do not wish for your personal information to be used for this purpose or, if you wish to limit the amount of personal information that is published, please email our Data Privacy Team by emailing privacy@premierfoods.co.uk if you live in in the UK;
- To monitor any entries made in excess of the permitted number of entries and to otherwise monitor entries which are not made in accordance with the competition terms and conditions.
If you are not asked to provide your residential address with your entry then, if you are selected as a winner of a prize in our competition, you may be asked to provide your residential address or such other delivery address and information that we require to enable us to send you your prize.

If you are the winner of a prize, we may also ask you to participate in non-paid publicity and advertising for the purpose of promoting the promotion / competition, our brands and our business activities and we may use your name, county of residence and / or your image to do this. If you do not wish for your personal information to be used for this purpose of, if you wish to limit the amount of personal information that is published, please email our Data Privacy Team by emailing privacy@premierfoods.co.uk if you live in the UK.

Please note this Privacy Notice only applies to the administration of the Batchelors / Aquaman 2 promotion. It does not apply to any personal data collected and used by Warner Bros. Entertainment Inc. and its parents, affiliates and subsidiaries as part of any marketing communications or subscriptions which may be subscribed to on entry into the promotion. For details on how your personal data may be processed and used for such matters please refer to https://www.warnermediaprivacy.com/policycenter/b2c/en-row/.

Sensitive personal data provided by you

We do not collect any sensitive personal data about you.

HOW IS PROCESSING YOUR PERSONAL DATA LAWFUL?

We are allowed to process your personal data on the basis that it is in our legitimate interests to:

administer your entry to the competition,
if you win the competition, contact you, deliver your prize to you and, announce you as winner or for the purposes of publicity (if you do not wish for your personal information to be used for this purpose or, if you wish to limit the amount of personal information that is published, please contact our Data Privacy Team by emailing privacy@premierfoods.co.uk if you live in the UK;
monitor how our website is used in order to improve it. We use aggregated data to do this so it does not impact on your privacy;
respond to enquiries, complaints and requests in order to serve our customers. We will only use your personal data for this purpose. If you are an existing customer, we may add information about the enquiry, complaint or request to other records we hold about you so we can provide a better customer service; and
send you material you have requested, using the data you have provided.

Please be aware that you have the right to object to the processing of your data of any of the legitimate interests identified.

WHO WILL HAVE ACCESS TO YOUR PERSONAL DATA?

Like any business, we use service providers to operate our website, such as customer service management or product sales / payment processing functions. Some of these service providers will process your data as part of the services they offer to us. We take steps to ensure that our service providers treat your data in accordance with the law, only use it in accordance with our contract with them and keep it secure.

Service provider

Reason for processing

CPM International Group

Customer services intermediary. Premier Foods and the customer services intermediary will receive a list of winners each week, to enable them to respond to a request for a list of winners, in accordance with the competition terms and conditions.

CPM will also use your personal data to respond to any consumer enquiries submitted by them to you. Certain consumer enquiries may be passed on to our consumer careline, in which case, your personal data may be passed on to CPM to enable them to respond to your enquiry.

Blue Chip Interactive Limited (“Marketing Agency”)

On behalf of Premier Foods, the Marketing Agency will administer the Batchelors / Aquaman 2 promotion, including managing and / or responding to consumer enquires about the promotion. The Marketing Agency will also build and maintain the website for the promotion (www.winwithbatchelors.co.uk), and will request entrants and winners’ full name, contact telephone number and delivery address (where applicable) to enable it to deliver the applicable prize. The Marketing Agency will use entrants data to contact entrants in connection with the delivery of prizes. Our consumer services team may pass any consumer queries or questions to the Marketing Agency to handle which will include passing on consumer data, but all personal data will be handled in accordance with this privacy notice. We will also collect, store and process your date of birth when you enter the website, to verify that you are eligible to view the website and its contents.

The Marketing Agency will also send prizes to winners and may also respond and / or assist in responding to consumer enquires about the competition.

How we keep your data secure

We strive to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data. We follow recognised industry practices for protecting our IT environment and physical facilities.

WHEN WILL WE DELETE YOUR DATA?

The table below provides details about how long we will process your data.

Data we process	How long this will be held for
Cookies / Analytics data	IP addresses are only collected in relation to competition entries, and data is held for up to 6 months after the end of the competition to monitor any fraudulent activity.
Information from enquiry forms	Until the enquiry has been completed and no further responses are received and for a period of up to 1 year after.
Complaints data	For a period of up to 6 years from date of last contact. If you have an existing complaint on file, the new complaint may be added to other information that we hold about you as a customer.
Competitions	If you enter our competition your data will be held for a period of 6 months after the competition closing date.

YOUR RIGHTS

As a data subject, you have the following legal rights:

the right of access to personal data relating to you
the right to correct any mistakes in your information
the right to ask us to stop contacting you with direct marketing
the right to prevent your personal data being processed in some circumstances
The right to object to processing of your data where processed on the grounds of legitimate interests
the right to erasure in some circumstances

If you would like to exercise your rights, please contact us at the details set out above.

We will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex, in which case we will respond within three months.

Please note that exceptions apply to some of these rights which we will apply in accordance with the law.

Complaints to the regulator
If you do not think that we have processed your data in accordance with this Privacy Notice, you should let us know as soon as possible. You also have the right to complain to the Information Commissioner's Office. Information about how to do this is available on his website at www.ico.org.uk.

Appendix 1

Cookies used on this website

Cookie Name	Cookie Type	Category	Purpose	Lifespan
SSID	First-party cookie	Strictly necessary / essential	Tracks the behaviour of the user on the website and is used to help monitor and prevent fraudulent activity.	28 days.
Google Analytics. Full tag / cookie name: _ga, _ga_1TBZ3LH6Y1	Third-party cookie	Analytics / performance	This cookie includes a random unique number or string of letters and numbers to identify your browser, the times and dates that you interacted with our website(s) and the marketing materials or referring pages that led you to our website(s). This cookie is also used to determine the number of users which attended the website, the number of competition entries made and the areas of the website that users visited. Please click here to read more about the events measured when using our website.	2 years.

Cookie Name

Cookie Type